Institution policies

Institution policies are Laws or procedures that clarify the rules for all employees of the pillar organization that should be observed in implementing daily procedures. They are considered the most important guiding elements that give policies high credibility in commitment to implementation.

1. Financial Policy:

RRD’s Financial Policy underscores our commitment to fiscal responsibility and transparency. It outlines clear guidelines for budgeting, financial reporting, and expenditure tracking, ensuring that donor funds are utilized efficiently and effectively. By adhering to stringent financial controls and regular audits, we strive to maintain the highest standards of accountability, safeguarding the trust placed in us by our donors and the communities we serve.

2. Safeguarding Policy:

At RRD, our Safeguarding Policy is a cornerstone of our commitment to creating a safe and secure environment for all individuals involved in our programs, especially vulnerable populations. This policy establishes protocols to prevent and respond to any form of abuse, harassment, or exploitation. Through rigorous training, awareness campaigns, and reporting mechanisms, we aim to protect the dignity and well-being of every individual associated with our organization.

3. Procurement Policy:

RRD’s Procurement Policy ensures that our acquisition of goods and services is conducted with integrity, fairness, and efficiency. We follow transparent and competitive procurement processes, promoting local sourcing whenever possible to support the communities we serve. This policy outlines the steps for vendor selection, contract management, and quality assurance, aligning our procurement practices with ethical standards and cost-effectiveness.

4. Recruitment Policy:

Our Recruitment Policy at RRD is grounded in principles of equal opportunity, diversity, and meritocracy. We seek to attract and retain skilled professionals who share our commitment to humanitarian values. This policy outlines fair and transparent recruitment processes, including job advertising, selection criteria, and interview procedures. Emphasizing non-discrimination and diversity, we aim to build a team that reflects the richness of perspectives needed to address the complex challenges faced by vulnerable populations in Iraq.

5. Complaints and Feedback Mechanism Policy:

RRD prioritizes open communication and community engagement through our Complaints and Feedback Mechanism Policy. This policy establishes accessible channels for beneficiaries, staff, and other stakeholders to voice concerns, provide feedback, or register complaints. By actively seeking input, we ensure that our programs are responsive to community needs and concerns, fostering a culture of continuous improvement and accountability.

6. Anti-Fraud Policy:

The Anti-Fraud Policy at RRD is a proactive measure to prevent and detect fraudulent activities within our organization. It outlines strict controls, reporting mechanisms, and investigative procedures to safeguard against fraud in financial transactions, procurement processes, and program implementation. By maintaining a zero-tolerance approach to fraud, we protect the integrity of our operations and uphold the trust of our donors and beneficiaries.

7. Code of Conduct:

RRD’s Code of Conduct sets the ethical standards and behavioral expectations for all individuals associated with our organization. It encompasses principles of integrity, respect, accountability, and professionalism. This policy guides the conduct of our staff, volunteers, and partners, ensuring a culture of mutual respect and adherence to the values that underpin our humanitarian work. Embracing diversity and inclusivity, our Code of Conduct reflects our commitment to upholding the highest ethical standards in every aspect of our operations.